Shipping Policy
At ClassicPouch, we strive to deliver your handbags and pouches quickly and safely. This Shipping Policy outlines our shipping procedures, costs, and timelines for our USA-based customers.
1. Shipping Cost
We offer a simple and transparent shipping rate:
- Flat Rate Shipping: $15.00 for all orders.
- There are no hidden charges or additional handling fees at checkout.
2. Order Processing & Handling Time
- Handling Time: All orders are processed within 1 to 3 business days (Monday to Friday).
- Order Cut-off Time: 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles).
- Orders placed after the cut-off time or on weekends/holidays will be processed the following business day.
3. Transit & Delivery Time
- Transit Time: Once shipped, orders typically take 5 to 8 business days to arrive at your destination.
- Total Delivery Time: Estimated total time from order placement to delivery is 6 to 11 business days.
4. Shipping Carriers & Tracking
We use reliable carriers such as UPS, FedEx, and USPS to ensure your package arrives safely.
- Once your order has shipped, you will receive an email with a tracking number.
- Please allow 24-48 hours for the tracking information to update on the carrier’s website.
5. Shipping Address & Delivery
- Accuracy: Customers are responsible for providing the correct shipping address. ClassicPouch is not responsible for lost packages due to incorrect address information provided at checkout.
- Damaged Packages: If your package arrives damaged, please document the damage with photos and contact us immediately at support@classicpouch.shop.
6. Lost or Delayed Shipments
If your shipment is significantly delayed or appears lost, please contact our support team. We will work with the carrier to investigate and provide a resolution.
Business Details
Business Name: ClassicPouch
Business Email: support@classicpouch.shop
Business Hours: 24/7
Business Address: 64850 Glacier View Dr, Bend, OR 97701, USA