This Privacy Policy explains how ClassicPouch, a USA-based online store, collects, uses, protects, and handles customer information. We understand that privacy is a serious concern for online shoppers, and this policy is written to provide complete transparency regarding what data is collected, why it is collected, and how it is safeguarded. By using the ClassicPouch website, customers acknowledge and agree to the practices described in this policy.

Our Commitment to Data Privacy

ClassicPouch is committed to respecting and protecting the privacy of all visitors and customers. We collect only the information that is necessary to operate our store, process orders, provide customer support, and improve our services. We do not engage in unethical data practices, and we do not collect personal information without a valid business purpose.

Information We Collect

When customers interact with our website, we may collect personal information such as name, email address, phone number, billing address, shipping address, and order-related details. This information is typically collected when a customer places an order, contacts customer support, subscribes to updates, or voluntarily provides information through forms on our website. We may also collect limited technical data such as IP address, browser type, and device information to maintain website security and functionality.

How We Use Customer Information

Customer information is used strictly for legitimate business purposes. This includes processing and fulfilling orders, communicating order updates, responding to inquiries, handling returns or refunds, and improving customer experience. Information may also be used to comply with legal obligations or to prevent fraudulent activity. ClassicPouch does not use customer data for misleading marketing or unauthorized profiling.

Cookies and Website Technologies

ClassicPouch may use cookies or similar technologies to enhance website performance and user experience. Cookies help us understand how visitors interact with our site, remember preferences, and ensure secure browsing sessions. Customers can manage or disable cookies through their browser settings, although doing so may affect certain website features.

Data Sharing and Third Parties

ClassicPouch does not sell, rent, or trade customer personal information to third parties. Information may be shared only with trusted service providers who assist in operating our business, such as payment processors, shipping carriers, or technical service providers. These third parties are permitted to use customer information only for the specific purpose of providing their services and are expected to follow appropriate data protection standards.

Payment Information Security

Payment transactions are processed through secure third-party payment gateways. ClassicPouch does not store full credit card or debit card details on its servers. Payment data is handled directly by payment processors in accordance with their security and compliance requirements, reducing the risk of unauthorized access.

Data Protection and Security Measures

We take reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, loss, or disclosure. While no online system can guarantee absolute security, ClassicPouch continuously works to maintain a secure environment and follows accepted industry practices to safeguard data.

Customer Rights and Access to Information

Customers have the right to request access to their personal information, request corrections, or inquire about how their data is used. Requests related to personal data can be submitted through our official contact channels. We respond to such requests in a reasonable timeframe and in accordance with applicable laws.

Children’s Privacy

ClassicPouch does not knowingly collect personal information from individuals under the age of 13. Our website and products are intended for a general audience, and purchases should be made by adults capable of entering into legal agreements.

Data Retention

Customer information is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once information is no longer required, it is handled in a secure manner.

Policy Updates and Changes

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices, or operational needs. Any updates will be posted on our website. Continued use of the ClassicPouch website after changes are made constitutes acceptance of the updated policy.

Business Details

Business Name: ClassicPouch
Business Number: 123 456 7890
Business Email: support@classicpouch.shop
Business Hours: 24/7
Business Address: 64850 Glacier View Dr, Bend, OR 97701, USA